Analyzing Reports

Crowdi generates comprehensive reports to help you understand user behavior and identify issues.

UX Score

A single metric (0-100) representing overall user experience quality:

• 90-100: Excellent - Minimal friction
• 75-89: Good - Minor improvements needed
• 60-74: Fair - Notable issues present
• Below 60: Poor - Significant UX problems

Heatmaps

Visual representations of where agents clicked, scrolled, and spent time:

• Click heatmaps - Where agents clicked most
• Scroll depth - How far agents scrolled
• Attention maps - Where agents focused

Conversion Funnels

Track agent progression through key flows:

Landing Page → 100% (500 agents)
Sign Up Form → 78% (390 agents)
Email Verification → 65% (325 agents)
Onboarding → 52% (260 agents)
First Action → 45% (225 agents)

Friction Points

Automatically identified issues ranked by severity:

• Confusing navigation (High)
• Unclear CTA buttons (Medium)
• Slow page load times (High)
• Form validation errors (Medium)

Session Replays

Watch individual agent sessions to understand specific behaviors:

crowdi replay --session session_abc123

Exporting Reports

# PDF report
crowdi report --run run_abc123 --format pdf

# Share with team
crowdi report --run run_abc123 --share